Terms of Service

Introduction

Welcome to DeepQuery! These Terms of Service govern your use of the DataNex platform, including the Knowledgebase Query Engine and AI Agents. By accessing or using our platform, you agree to comply with and be bound by these terms. Please read them carefully before using our services.

Acceptance of Terms

By using our services, you agree to be legally bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our platform.

Services Provided

DeepQuery provides access to its DataNex platform, including the Knowledgebase Query Engine and AI Agents, designed to help enterprises manage knowledge, automate processes, and integrate with various applications. These services are provided in accordance with these terms.

User Responsibilities

As a user of the platform, you agree to:

• Provide accurate and up-to-date information when using our platform.
• Comply with all applicable laws, including those related to data protection and privacy.
• Use our platform only for lawful purposes and in a way that does not infringe on the rights of others.
• Not engage in any activity that may disrupt or impair the platform's functionality.

Account Management

To use certain features of the platform, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized access to your account.

Payment and Billing

Our platform may require payment for certain services. You agree to provide accurate billing information and authorize us to charge for the use of paid services. Payment terms, including fees and billing cycles, are specified in the applicable service agreements or plans.

Termination

We may suspend or terminate your access to the platform at our discretion if you violate these Terms of Service or engage in conduct that we deem inappropriate. You may also terminate your account by following the appropriate process within the platform.

Limitation of Liability

DeepQuery shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our platform, even if we have been advised of the possibility of such damages. Our liability is limited to the amount you paid for the services in the last 12 months.

Privacy Policy

Your use of our platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the platform, you consent to the collection and use of your information as described in the Privacy Policy.

Governing Law

These Terms of Service will be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action arising from these terms will be filed in the competent courts of India.

Policy Updates

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review these terms periodically to stay informed about any updates.